privacy policy
Whitefield Dental ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.whitefielddentalpractice.co.uk or use our services.
Who We Are
Whitefield Dental is a dental practice located in Manchester, UK. We are regulated by the General Dental Council (GDC) and adhere to all relevant data protection regulations, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, address, email address, telephone number, date of birth, and other contact details.
Health Information: Medical history, dental records, treatment details, prescriptions, and other relevant health data.
Payment Information: Details related to payments and transactions, including credit/debit card information.
Technical Data: IP address, browser type, and other technical data when you visit our website.
How We Use Your Information
We use the information we collect in the following ways:
To Provide Dental Services: Your personal and health information is used to offer you dental care, including appointment scheduling, diagnosis, treatment, and follow-up.
To Process Payments: We use payment information to manage billing and process payments.
To Communicate with You: We may contact you regarding your treatment, appointments, or any other services you have requested.
To Improve Our Services: We may use your feedback and data to improve our website and services.
Legal Compliance: To comply with legal obligations, including maintaining records as required by the GDC and other regulatory bodies.
How We Store and Protect Your Information
We take the security of your data very seriously. We store your personal and health information on secure servers and use encryption, firewalls, and other security measures to protect against unauthorised access, alteration, disclosure, or destruction of your information.
How Long We Keep Your Information
We retain your personal and health information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may keep your records for at least 11 years or longer if required by law.
Your Rights
Under the GDPR, you have several rights regarding your personal data, including:
The Right to Access: You can request a copy of the personal data we hold about you.
The Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
The Right to Erasure: You may request that we delete your personal data where there is no valid reason for us to continue holding it.
The Right to Restrict Processing: You can request that we limit the processing of your data.
The Right to Data Portability: You have the right to request that we transfer your data to another service provider.
The Right to Object: You can object to the processing of your personal data where we are relying on a legitimate interest.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or as part of our legal obligations. We may share your data with:
Healthcare Providers: Other healthcare professionals involved in your care.
Payment Processors: To process payments securely.
Regulatory Bodies: Including the GDC and other legal authorities.
Cookies
Our website uses cookies to enhance user experience, analyse website traffic, and optimise our online services. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please review this policy regularly to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Whitefield Dental
118 Radcliffe New Road, Whitefield
Manchester, UK
M45 7WQ
Email: dentist@whitefielddentalpractice.co.uk
Phone: 0161 766 6164